1. Welcome to Our Website!

This website (shanagher.com) is owned and run by New Convenience Retailing Limited, trading as Shanagher. By using this site, you agree to follow these terms. If you don’t agree, please don’t use the website. We may update these terms at any time, and if you keep using the site after we make changes, that means you accept the new terms.

2. Using Our Website & Content

We’ve worked hard to create valuable content, and we expect you to respect it.

• What You Can Do:
  • Read, watch, and learn from our content.
  • Download and print pages for your personal or internal business use.
  • Share our content on social media (but link back to us!).
• What You Can’t Do:
  • Copy, sell, or change our content or proprietary frameworks without permission.
  • Claim any of our work as your own.
  • Use anything from our site for commercial resale without asking us first. If you break these rules, we may block your access to the site. All diagnostic tools, scorecards, and 1-page action plan templates provided during sessions remain the intellectual property of shanagher.com.

3. Posting Comments, Reviews or Content

If you post comments, reviews, or any content (like photos or testimonials) on our website or social media, you agree that:

• You own what you post or you have permission to share it.
• You give us the right to use your content anywhere (on our website, in promotions, or any other way).
• We can remove anything inappropriate, harmful, or against the rules. If you steal someone else’s work and post it here, you are responsible for any legal issues.

4. Be Respectful – Our Community Rules

To keep this website safe and enjoyable, please follow these rules:

• Do NOT:
  • Post hateful, offensive, or illegal content.
  • Pretend to be someone else.
  • Use this site for spam, scams, or ads.
  • Try to hack or damage the site.
• Do:
  • Be respectful when posting comments.
  • Follow all laws when using the site.
  • Keep things constructive and useful. We reserve the right to block or remove anyone who doesn’t follow these rules.

5. Buying Something From Us & Advisory Services

If you purchase a product, service, or diagnostic session from us, here’s what you need to know:

• Your purchase and any associated deliverables are for your internal business use only (no sharing or reselling of our frameworks).
• Strategy Triage & Advisory Sessions: Strategy Triage sessions may be rescheduled with at least 24 hours’ notice. Because substantial preparation and diagnostic framework allocation occur prior to the session, fees are non-refundable once the session has taken place or if cancelled with less than 24 hours’ notice.
• Professional Disclaimer: Our diagnostic sessions and advisory services provide strategic guidance, commercial frameworks and recommendations based on the information you provide. You retain full and exclusive responsibility for all business, financial and operational decisions. We do not guarantee specific financial results or revenue milestones.
• Liability Limit: Our total aggregate liability arising out of any advisory engagement or diagnostic session is strictly limited to the total fees paid by you for that specific service.
• If your payment fails, your access may be temporarily blocked until fixed.
• If you buy something from a third-party seller linked on our site, they are responsible for their own policies.

6. What Happens if Something Goes Wrong?

We do our best to keep this site running smoothly, but we can’t promise it will always be perfect.

• We aren’t responsible if the website goes down temporarily.
• We don’t guarantee that everything will be 100% accurate or up-to-date.
• We won’t be liable for any losses, damages or issues caused by using this site. If something on this site seems wrong, please let us know, and we’ll try to fix it.

7. Privacy & Your Information

We respect your privacy and only collect necessary information (like when you sign up for updates or make a purchase). Your personal details will be kept secure and never sold. For full details, check our Privacy Policy.

8. Legal Stuff & Disputes

If there’s a problem, we’d rather talk first and find a solution. If that doesn’t work:

• Any legal disputes will be handled under the laws of England and Wales.
• If necessary, disputes will be settled through arbitration or the courts of the United Kingdom.

9. Cancelling or Terminating Your Access

We may block your access if you:

• Break these terms.
• Use our website in a harmful or illegal way.
• Try to hack, cheat, or scam others. If we cancel your access, you must stop using the website immediately.

10. Updates to These Terms

We may update these rules at any time. If we do, we’ll post the new version on this page. If you keep using our site after an update, it means you accept the changes.

11. Need Help?

Contact Us! If you have any questions about these terms, email us at: nick@shanagher.com